H baji Privacy Policy — Your data, our responsibility

01 Introduction & Scope

Your presence at h baji matters deeply to us. This Privacy Policy ("Policy") applies to the hbaji.wine website and all its services. By creating an account or using our services, you are deemed to have read and agreed to this Policy.

We believe the protection of personal data is a fundamental right. h baji never uses your information for unauthorized purposes. This policy transparently explains what data we collect, why we collect it, and how it is kept secure.

02 What Information Do We Collect?

H baji collects only the information required to deliver our services properly. No unnecessary or excessive data is ever collected.

Registration & Identity Information

• Full name, date of birth & nationality
• Email address & mobile number
• Residential address (city, district, country)
• National ID or passport number (for KYC verification)

Financial Information

• Mobile banking number (bKash, Nagad, Rocket)
• Bank account number (for bank transfers)
• Transaction history — records of deposits, withdrawals, and bets

Technical Data (collected automatically)

• IP address & device type
• Browser information & operating system
• Visit times, page views, and click data
• Data collected via cookies (see Section 06 for details)

03 How Is Your Information Used?

H baji uses your information solely for the purposes listed below — nothing more, and that will never change.

H baji always seeks your prior consent before sending promotional messages, and you may withdraw that consent at any time.

04 Is Your Data Shared?

H baji never sells your personal data. However, in certain limited circumstances necessary for operating our services, information may be shared with specific third parties.

When and with whom data is shared

• Payment providers: Relevant data is shared with bKash, Nagad, or the applicable payment gateway to process transactions.
• KYC Service Provider: Documents may be shared with trusted verification services for identity verification purposes.
• Law Enforcement Agencies: Providing data in response to a legal order or government investigation is a legal obligation we are required to fulfil.
• Fraud Prevention Agency: Regulatory authorities are notified if money laundering or fraud is suspected.

H baji does not share your data with any advertising companies or data brokers.

05 Data Protection Measures

H baji applies the highest industry-standard security measures to protect your data, ensuring safety at both the technical and organisational levels.

Technical Security

• SSL/TLS encryption: All communication between your browser and our servers is encrypted.
• Data Encryption: Sensitive data at rest is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An added layer of security to keep your account protected.
• Firewall & DDoS protection: Measures in place to protect our servers from cyberattacks.
• Regular security audits: Third-party security experts conduct regular system audits.

Organisational Safeguards

• Access to sensitive data is restricted to authorised personnel only.
• All staff are bound by strict confidentiality agreements.
• Staff receive regular training on data protection.

06 Cookies & Tracking Technologies

H baji uses cookies and similar tracking technologies on its website to improve functionality and personalise your experience.

Types of Cookies

• Essential Cookies: Used for login status, language preferences, and security verification. The site cannot function properly without these.
• Analytics Cookies: To understand which pages are used most, helping us improve our services.
• Preference Cookies: To remember your language, theme, and display preferences.

You can disable cookies through your browser settings, though some site functionality may be limited as a result.

07 Your Data Rights

As an h baji member, you have important rights regarding your personal data. We are fully committed to upholding those rights.

For exercising your rights support@hbaji.wineto email us. We are obligated to respond within 30 days.

08 Minor protection

H baji's services are strictly for individuals aged 18 and above. We do not collect or process data from minors under any circumstances.

• Age verification is mandatory at the time of registration.
• Any account found to belong to a minor will be suspended immediately.
• Parents or guardians may request the closure of any account created in a minor's name.

09 Third-party services & links

Third-party services are used for h baji's payment processing. These providers operate under their own privacy policies.

H baji is not responsible for the privacy practices of third-party service providers. However, we only work with providers who uphold high data protection standards.

• Payment gateways (bKash, Nagad, Rocket): for processing transactions.
• KYC providers: for identity verification.
• Analytics tools: used to understand site usage statistics.

10 How Long Is Your Data Retained?

H baji does not retain data longer than necessary. Separate retention periods are defined for different types of information.

Once the retention period expires, data is securely deleted or anonymised.

11 Privacy Policy Updates

H baji may update this Privacy Policy from time to time — due to changes in technology, legal requirements, or service improvements.

• If significant changes are made, you will be notified in advance via your registered email or a platform notification.
• For minor updates, the "Last Updated" date at the top of the page will be revised accordingly.
• Continued use of our services after any changes will be considered acceptance of the updated Policy.

12 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team:

An initial response will be provided within 7 business days of receiving a complaint, with a final resolution within 30 days.